Legal

Privacy Statement

Last updated: February 2026

Baseline Power - Privacy Statement

Who We Are

Baseline Power Limited is part of the Hawley Energy ecosystem. We provide transparent energy procurement services for UK businesses.

  • Registered Address: Clifton House, Clifton Road, Brighouse, HD6 1SL
  • Email: hello@baseline-power.co.uk
  • Phone: +44 (0) 1484 929545

What Information We Collect

We collect information you provide directly to us, including:

  • Contact details: Name, email address, phone number, business address
  • Business information: Company name, energy consumption data, meter details
  • Communication records: Enquiries, correspondence, and service requests
  • Website usage: Pages visited, time spent, and interaction data via cookies

How We Use Your Information

We use your information to:

  • Provide energy procurement services and quotes
  • Manage your account and communicate with you
  • Process bill audits and overcharge recovery claims
  • Comply with ESOS, SECR, and other regulatory requirements
  • Improve our services and website experience
  • Send relevant updates about energy markets and opportunities (with your consent)

Legal Basis for Processing

We process your data based on:

  • Contract: To deliver the services you have requested
  • Legitimate interests: To operate our business and improve our services
  • Legal obligation: To meet regulatory and compliance requirements
  • Consent: For marketing communications (you can withdraw at any time)

Who We Share Your Information With

We may share your information with:

  • Energy suppliers: To obtain quotes and manage contracts on your behalf
  • Hawley Energy ecosystem: Including Enerlyse, PowerPacks, and Calderdale Current where relevant to your services
  • Regulatory bodies: Where required by law (e.g., ESOS, SECR reporting)
  • Professional advisors: Accountants, auditors, and legal advisors as necessary

We do not sell your personal information to third parties.

How Long We Keep Your Data

We retain your information for:

  • Active clients: Duration of our business relationship plus 7 years
  • Enquiries: 2 years from last contact
  • Marketing contacts: Until you unsubscribe or request deletion

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data (subject to legal retention requirements)
  • Restrict processing in certain circumstances
  • Object to processing based on legitimate interests
  • Data portability to receive your data in a structured format
  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at hello@baseline-power.co.uk

Cookies

Our website uses cookies to improve your experience. You can manage cookie preferences through your browser settings.

Changes to This Statement

We may update this privacy statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy statement or how we handle your data:

Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioners Office (ICO):